Contact Us

ELEARNING GUIDANCE

- If you experience a continuous loading sign, or the video will not play:
Enable your pop-ups using this guide this guide

- If you are logged out of CPD Online, this can be caused by cookies:
Clear your cookies using this guide

- If you are prevented from accessing any learning opportunities at all:
This suggests your account requires approval. Check that:

1. You are registered in the correct team in My CPD (to review your establishment go to 'MyCPD' and then 'Change Contact Details'
2. Your manager has approved you in their team.
3. You selected the correct channel from the homepage to begin (all PCC staff, other than those in Adult Services or Children's Services, should access via the 'Corporate' channel).

- If you do not have a CPD Online account at all (and are PCC staff):
Self-register for a CPD Online account using the instructions here noting:

1. You MUST register as an 'ESTABLISHMENT MEMBER'
2. You must NOT register as an 'individual'
3. You must not create a new account if you already have one (in this case, contact Workforce Development)

- User Guide for General Users (Elearning).
- User Guide for Line Managers (Elearning).
- Tips: 'Dyslexia Helper' colour palettes and display options (Elearning).



FACE-TO-FACE TRAINING GUIDANCE

- User Guide for General Users - face-to-face training events
- User Guide for Line Managers - face-to-face training events

- Tips: Booking your place on face-to-face training events
- Tips: Cancelling your place on face-to-face training events
- Tips: Evaluating your place on face-to-face training events
- Tips: Support for your special requirements at face-to-face training events

- Sand Martin House- information for delegates
- Peterborough United Football Ground- information for delegates
- Virtual Classroom for remote learning



YOUR SUPPORT TEAM

Workforce Development Team
Extensive guidance can be found at the HR & Workforce Development Insite page
workforcedevelopment@peterborough.gov.uk
01733 207133

School Effectiveness Team
schooleffectivenessadmin@peterborough.gov.uk
01733 863615/863631/207202

Special Educational Needs and Inclusion Team
SENandInclusion@peterborough.gov.uk
01733 454460




PRIVATE, VOLUNTARY AND INDEPENDENT SECTOR STAFF - CPD USER GUIDES:
The user guide for Private, Voluntary, Independent organisations can be downloaded from Peterborough City Council's Learning and Development page.